You Are Not Alone
If you or someone you know may be experiencing abuse, neglect, or financial exploitation, support is available. The Safe Haven program provides a safe, confidential place to talk, explore options, and get help navigating next steps.
Call us, we’re here to help!
What Is Safe Haven?
Safe Haven is an elder abuse victim advocacy and care management program provided by Senior Resources, the Area Agency on Aging serving Muskegon, Oceana, and Ottawa counties.
Our team of trained specialists offers confidential, trauma-informed, person-centered support to older adults and vulnerable individuals who have experienced abuse, neglect, or exploitation.
How We Help
Safe Haven works alongside you to understand your situation and connect you with the support you need. Services include:
- Information about your rights
- Help understanding processes like investigations or court proceedings
- Emotional support and safety planning
- Assistance identifying options and next steps
- Connections to community resources and ongoing support
- Emergency financial assistance
- Help with victim compensation applications and restitution
- Advocacy with creditors, landlords, and employers
- Assistance exploring temporary housing options
Understanding Elder Abuse
Elder abuse can take many forms. Safe Haven supports individuals experiencing:
- Physical abuse – causing pain, injury, or harm
- Emotional abuse – threats, intimidation, or harassment
- Financial exploitation – misuse of money, property, or assets
- Sexual abuse – any nonconsensual sexual act
- Neglect – not providing basic needs like food, hygiene, or medical care
- Abandonment – leaving someone without appropriate care
Our Goal
Safe Haven works to help individuals:
- Improve overall health and well-being
- Feel safer and more secure
- Maintain independence and dignity
- Reduce isolation and emotional distress
- Strengthen financial stability and protections
Who Can Receive Services
Safe Haven supports:
- Adults age 60 and older, as well as vulnerable or disabled adults
- Individuals living in Muskegon, Oceana, or Ottawa counties
- Those who may be experiencing abuse, neglect, or exploitation
Get Help or Make a Referral
If you need support or would like to make a referral, we’re here to help. Contact the EnhancedCare Solutions team at (231) 733-3585 or 1 (800) 442-0054 or send a message to our Care Navigator.
Call Us, We're Here to Help
