Area Agency on Aging serving Muskegon, Oceana, and Ottawa Counties since 1973
Group of seniors and a counselor at Senior Resources Medicare event.

Senior Resources Leadership Team and Board of Directors

Executive Leadership Team

Portrait of a woman with curly hair smiling at the camera.

Pam Curtis

Chief Executive Officer

Senior male executive in a professional suit smiling at the camera.

Steve Canum

Chief Financial Officer

Smiling woman with curly hair in professional attire.

Nicole Epplett

Human Resources Director

Elderly woman with glasses and gray hair against a brown background.

Cathay Thibdaue

Information Technology

Professional portrait of a smiling woman with glasses and dark hair.

Kim Wilcox

Director of Marketing Communications

Woman with glasses smiling in a professional setting.

Amy Florea

Community Services Director

Close-up of a woman with glasses and long brown hair.

Kim Vazquez

Primary Care at Home Medical Services Administrator

Professional woman smiling, representing senior leadership and resources.

Sheyenne Cole

MI Choice Waiver Director

Board of Directors

Muskegon County Representatives

Ken Mahoney, Chairperson

Susan Houseman, Vice Chairperson

Dawn Cooke

Estelita (Mimi) Rankin

Oceana County Representatives

Mary Boyd, Secretary/Treasurer

Penny Burillo

Joel McCormick

Ottawa County Representatives

Morgan Dennison

Lesa Jordan

Raymond Komray, MD

Susan Stuck

Charlie Vander Broek

Board Meetings

Our board meetings are open to the public. We welcome community members to attend and stay informed about our ongoing initiatives and planning.

  • Schedule: They are held the third Tuesday of the month (excluding July and December) at 4 p.m.
  • Location: Meetings are held in the Tanglewood Park conference room.

Options Counselor Referral

Fill out the form below to initiate contact from an Options Counselor, or call:

Options Counselors will also provide information on other programs such as Veterans Administration Services (VA), LifeCircles PACE (Program of All-Inclusive Care for the Elderly) and other programs that will help an older adult live safely and independently at home as well as housing options from assisted living to nursing facilities in our service area.

Connect with Us

Call our direct or toll-free line, or send us a message using the form below.

Contact Sheyenne Cole

Contact Kim Vazquez

Contact Amy Florea

Contact Kim Wilcox

Contact Cathay Thibdaue

Contact Nicole Epplett

Contact Steve Canum

Contact Pam Curtis

Portrait of a woman with curly hair smiling at the camera.

Pam Curtis

Chief Executive Officer

Pam Curtis serves as the Chief Executive Officer of Senior Resources of West Michigan, bringing more than three decades of experience within the organization and the aging services network. Over the course of her 36-year career at Senior Resources, Pam has held a variety of leadership roles, providing her with deep institutional knowledge and a comprehensive understanding of the programs, services, and partnerships that support older adults across the region.

Pam holds a degree in social work from Ferris State University, where she was recognized as a Distinguished Alumni Award recipient. She has been actively engaged in leadership at both the state and national levels, including service with USAging, where she served two years as President of the Board of Directors, as well as participation on national committees and leadership initiatives. Under her leadership, Senior Resources continues to strengthen and diversify its services, including traditional Area Agency on Aging programs, Medicaid waiver services, in-home primary care and behavioral health, and collaborative partnerships that expand options and supports for people as they age.

Senior male executive in a professional suit smiling at the camera.

Steve Canum

Chief Financial Officer

Steve Canum serves as the Chief Financial Officer of Senior Resources of West Michigan, bringing nearly four decades of financial leadership experience across corporate, nonprofit, and mission-driven organizations. In his role, he oversees financial strategy, operations, and risk management to ensure the organization’s resources effectively support older adults in living independently and with dignity.

Throughout his career, Steve has balanced fiscal stewardship with a strong commitment to mission-driven work, helping organizations operate efficiently while advancing services that strengthen communities. He holds an MBA from Western Michigan University, a BBA from Grand Valley State University, and an associate degree from Grand Rapids Community College.

Smiling woman with curly hair in professional attire.

Nicole Epplett

Human Resources Director

Nicole Epplett serves as the Human Resource Director at Senior Resources of West Michigan, a role she has held since 2015. She provides human resources leadership that supports staff across the organization, helping foster a positive, compliant, and people-centered workplace culture. Nicole also serves as Safety Committee Chair and co-chairs the Fun Outreach Committee, reflecting her commitment to employee wellbeing and engagement.

Known for her integrity, strong organizational skills, and collaborative approach, Nicole values building positive relationships at all levels of the organization. She is deeply committed to service beyond the workplace, with decades of volunteer involvement in youth leadership, education ministries, crisis response, and local school initiatives.

Elderly woman with glasses and gray hair against a brown background.

Cathay Thibdaue

Information Technology

Cathay Thibdaue serves as the Network Manager and Security Officer at Senior Resources of West Michigan, bringing nearly 30 years of experience supporting staff at Tanglewood Park as well as employees working remotely and at satellite locations. Her work ensures staff across the organization have reliable, secure technology resources that support effective service delivery.

In her role, Cathay oversees the organization’s technology infrastructure, cybersecurity, and compliance efforts, helping ensure systems and data are protected while meeting state and federal requirements. An active professional in the information security and healthcare technology community, she is a member of ASIS International, ISACA, and CHIME Central. Through her leadership, Cathay is deeply committed to responsible data practices that strengthen organizational resilience and support the mission of Senior Resources of West Michigan.

Professional portrait of a smiling woman with glasses and dark hair.

Kim Wilcox

Director of Marketing Communications

Kimberly Wilcox serves as the Director of Marketing Communications at Senior Resources of West Michigan, where she leads strategic marketing, media relations, and outreach efforts to increase awareness of programs and services for older adults and caregivers. In her role, Kimberly oversees brand messaging, digital platforms, storytelling, and community engagement to ensure clear, accessible communication across the region.

With more than a decade of experience in nonprofit marketing and communications, Kimberly is committed to using thoughtful, inclusive messaging to support healthy aging, strengthen community connections, and ensure older adults are informed, respected, and supported. She holds a master’s degree in Integrated Marketing Communications and a bachelor’s degree in Public Relations and Marketing from Eastern Michigan University.

Woman with glasses smiling in a professional setting.

Amy Florea

Community Services Director

Amy Florea serves as the Community Services Director at Senior Resources of West Michigan, bringing nearly three decades of experience supporting older adults in the community. In her role, Amy oversees the organization’s Access Department, ensuring individuals and families can easily connect to accurate information, services, and supports that meet their needs.

Throughout her career, Amy has been deeply committed to promoting the independence, dignity, and well-being of older adults. She believes every person deserves the opportunity to live safely and meaningfully in the community of their choice, and her longstanding dedication reflects a strong passion for strengthening the aging network and ensuring older adults are valued, heard, and supported.

Close-up of a woman with glasses and long brown hair.

Kim Vazquez

Primary Care at Home Medical Services Administrator

Kimberly Vazquez serves as the Medical Services Administrator at Senior Resources of West Michigan, bringing extensive experience in coordinating operations, streamlining processes, and supporting programs that serve older adults in the community. In her role, she oversees medical services administration, staff coordination, and program development, while fostering strong collaboration across multidisciplinary teams.

With a background in social services and a bachelor’s degree in Spanish and Psychology, Kimberly is committed to improving efficiency, supporting staff, and ensuring high-quality services for individuals and families. She values collaboration and clear communication and is dedicated to strengthening systems that help older adults access the care and supports they need.

Sheyenne Cole

MI Choice Waiver Director

Sheyenne Cole serves as the MI Choice Waiver Director at Senior Resources of West Michigan, bringing nearly 20 years of experience supporting older adults and individuals with disabilities in community-based settings. Since joining the organization in 2008, she has been instrumental in strengthening waiver services and enhancing care coordination that helps individuals remain safely in the community of their choice.

In her role, Sheyenne oversees the MI Choice Waiver Program, including supports coordination, social work supervision, policy development, and corporate compliance. She ensures program integrity and the delivery of high-quality, person-centered services that meet state and federal requirements.

Sheyenne is committed to promoting independence, dignity, and choice. Her leadership reflects a strong dedication to equitable access to long-term services and supports that enable individuals to live safely and meaningfully in their preferred environment.

Connect with our Human Resources Team

Send us a message using the form below.

The Compass

Subscribe to our e-Newsletter to stay up-to-date on our programs and services.