Area Agency on Aging serving Muskegon, Oceana, and Ottawa Counties since 1973

Senior Resources Has Served West Michigan Since 1974

Senior Resources is the region’s aging experts. We evaluate community needs, develop a plan to deliver in-home services that help older adults stay safe and independent in the home setting of their choice, serve as a center for information, provide care coordination, counsel on Medicare benefits and serve as an advocate for older adults and those with disabilities. We are a designated agency for the Michigan Department of Health and Human Services’ MI Choice Waiver program.

Area Agencies on Aging

There are over 600 Area Agencies on Aging (AAA) nationwide. These nonprofit agencies are experts on all aspects of aging. Created by Congress in 1973 through the federal Older Americans Act, AAAs’ mission is to create home and community-based services to maximize the independence and preserve the dignity of older adults.

To accomplish this mission, AAAs work collaboratively with local and state-wide service providers as well as state agencies that oversee aging programs.

For information about the location of AAAs in other states, call the Eldercare Locator toll-free at 1-800-677-1116 or visit eldercare.acl.gov.

Our Focus

  • Planning, developing, overseeing and advocating for the in-home care of older adults, especially those with the greatest social and economic needs.
  • Contracting with providers to deliver services aimed to keep individuals in their own homes or a family member’s home as they age.
  • Providing Care Management services for older adults, in which a nurse and social worker develop in-home care plans utilizing resources available in the community.
  • Administering grant-based funds and the Muskegon County Senior Millage.
Group of diverse seniors holding a Senior Resources banner at an outdoor event.

Our Vision, Mission, and Values

Vision

Lifelong Dignity and Independence

Mission

To provide a comprehensive and coordinated system of services designed to promote the independence and dignity of older persons and their families in Muskegon, Oceana and Ottawa counties — a mission compelling us to focus on older persons in greatest need and to advocate for all.

Values:

  • We respect the diversity of our region’s aging population.
  • We are dedicated to a continuum of care that offers a variety of quality options, from home and community to institutional.
  • We are dedicated to helping older adults and their families make informed choices to live as they choose.
  • We are committed to empowering older adults and their families to advocate on their own behalf and to support them through our organization’s advocacy.
  • We affirm the values of innovation, accountability, quality of care, ethical conduct, and prudent stewardship of resources.
  • We are committed to fostering understanding, harmony, and mutual responsibility among generations.
  • We value the immeasurable extra care and attention provided by members of our organization.

Explore More About Our Agency

Leadership & Board

We are governed by a board of directors whose members represent local government, consumers and other relevant community partners.

Financial Information

As a 501(c)3 agency that is publicly funded, financial transparency is necessary. View our annual reports, 990s, and financial audits.

Career Opportunities

If you’re looking for a rewarding career with a dynamic organization, we invite you to join our growing team where work-life balance is valued.

Resources Hub

We engage in adult focused activities while offering a wide range of resources that inform and enrich the lives of older adults helping to support independence, dignity, and overall well-being.

Participant/Patient Privacy

Senior Resources operates under strict privacy rules governed by federal law defined in the Health Insurance Portability and Accountability Act (HIPAA). HIPAA’s privacy rule establishes national standards to protect an individual’s medical records and other identifiable health information defined as “protected health information (PHI).”

The rule requires safeguards to protect the privacy of health information and sets limits and conditions on the use and disclosure of the information without the individual’s authorization. It also gives individuals rights over their PHI, including rights to examine and obtain a copy of their health records, to direct an entity to transmit to a third party an electronic copy of their PHI in an electronic health record, and to request corrections.

To comply with the rules, we have provided a notice of our privacy practices.

Submit a Privacy Complaint

If you have experienced a violation of these privacy rights, we encourage you to submit a privacy complaint to Senior Resources by completing and submitting the form provided below:

Woman sitting on a bench by the water enjoying the view.

Read Our Latest Annual Report

At Senior Resources of West Michigan, policy shapes our funding, but dignity shapes our purpose. We are proud to share our latest milestones and community impact in the Annual Report, a look back at a year defined by renewed momentum, bold advocacy, and deep collaboration across Muskegon, Oceana, and Ottawa counties.

Planning

To achieve our mission, planning is essential. From assessing the current offerings of older adult services network to evaluating fund allocations, Senior Resources prepares an in-depth Annual Implementation Plan to guide its activities.

We are holding a public hearing on April 15 at 3 p.m. for the FY26 Annual Implementation Plan.

Agency Planning Documents

State Units on Aging are tasked under the Older Americans Act with developing and administering a multi-year State Plan on Aging that provides goals and objectives related to assisting older residents, their families, and caregivers in their states. You can find the Michigan plan here.

Options Counselor Referral

Fill out the form below to initiate contact from an Options Counselor, or call:

Options Counselors will also provide information on other programs such as Veterans Administration Services (VA), LifeCircles PACE (Program of All-Inclusive Care for the Elderly) and other programs that will help an older adult live safely and independently at home as well as housing options from assisted living to nursing facilities in our service area.

Connect with Us

Call our direct or toll-free line, or send us a message using the form below.

Submit a Privacy Complaint

The Compass

Subscribe to our e-Newsletter to stay up-to-date on our programs and services.