Long Term Care Ombudsman
The Michigan Long Term Care Ombudsman Program was created in 1972 to improve the quality of care and quality of life experienced by individuals that live in licensed long term care facilities (nursing homes, homes for the aged/assisted living facilities and adult foster care homes).
Ombudsmen advocate for and act at the direction of the resident. Because the resident’s wishes guide all Ombudsman actions, Ombudsmen will always seek input from and consult directly with the resident whenever possible.
Local Ombudsman Services:
Local Ombudsmen work with the individual residents to resolve problems and promote high quality care. Local ombudsmen are practiced in explaining rights to residents, empowering residents to communicate concerns, and assist in resolving those concerns.
Respite Care
Respite means taking a break before extreme stress and crisis occurs. This critical service offers temporary relief for caregivers, ranging from several hours to days. This may be provided in-home or in a residential care setting such as an assisted living facility or nursing home.
Positive Impacts:
Studies show that respite for caregivers of frail, elderly people can lessen the burden and improve mental and physical health and can reduce the likelihood of burnout.
Types of Respite:
- Asking a family member or friend to stay with the patient for an hour or two
- Taking him or her to adult day service (if ambulatory)
- Employing a professional sitter or healthcare aide for a few hours a week or month
- Hiring a college student (if skilled care is not needed)
- Placement at an assisted living or skilled nursing facility for a weekend, week or month
Contact an Ombudsman for Muskegon, Oceana, and Ottawa counties
As a resident or a family member, call the toll-free number below to speak with a local Ombudsman whenever you have concerns about care in a facility, have questions about your rights as a resident, or would like more information about alternatives to long-term facility care.
Call toll free (866) 485-9393. Muskegon, Oceana, & Ottawa county residents can call direct (231) 733-3595, (231) 737-3486, or send a message.
For more information on the Ombudsman program, call toll free (866) 485-9393 or visit mltcop.org
Call Us, We're Here to Help
