Area Agency on Aging serving Muskegon, Oceana, and Ottawa Counties since 1973
Elderly woman making online payments on her laptop at home.

Payments

Senior Resources of West Michigan provides a secure way for participants and their families to pay for services online. This page is strictly for invoice and bill payments.

Make a Payment

Please complete the secure form below to submit your payment.

Types of Payments Accepted

Participants in Senior Resources programs may use this secure portal to make payments for:

  • Cost sharing
  • Medicaid divestiture
  • Other payments for services

Your security is our priority. Senior Resources operates under strict privacy rules governed by federal law (HIPAA) to protect your health and financial information.

  • Secure Processing: All transactions are encrypted and processed through industry-standard secure gateways.
  • HIPAA Compliance: We maintain national standards to protect your identifiable health information (PHI).
  • Confirmation: You will receive an automated email confirmation immediately following a successful payment.

Need Assistance?

If you have questions regarding your invoice or need help navigating the payment process, please contact us:

Phone: (231) 733-3585 or 1 (800) 442-0054

Office Hours: Monday – Friday, 8 a.m. to 4:00 p.m.

Options Counselor Referral

Fill out the form below to initiate contact from an Options Counselor, or call:

Options Counselors will also provide information on other programs such as Veterans Administration Services (VA), LifeCircles PACE (Program of All-Inclusive Care for the Elderly) and other programs that will help an older adult live safely and independently at home as well as housing options from assisted living to nursing facilities in our service area.

Connect with Us

Call our direct or toll-free line, or send us a message using the form below.

Make a Payment

Please complete the form below to make a payment. For payments for Primary Care at Home services, please call (231) 733-3585 or 1 (800) 442-0054.

The Compass

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