Services

As an Area Agency on Aging, Senior Resources strives to be the comprehensive source that meets the needs of older adults. In addition to care services, we offer services that aid in everyday living, assist with senior benefit programs, and support those living in long-term care facilities.

Services

Medical Loan Closet

We offer a variety of items for use by older adults in our three-county service area. Most items are donated and unfortunately, we cannot guarantee availability of any one item. To request or donate* an item, contact our Medical Loan Closet Coordinator:

Phone: 231-733-3570
Email: [email protected]

Your donations are greatly appreciated and must be made during regular Senior Resources business hours: Monday – Friday 8 a.m. to 4:00 p.m.

*The Loan Closet can NOT accept any equipment that is damaged, soiled, or in disrepair.

Durable Medical Equipment Available and Accepted

  • Bath Benches
  • Bed Rail & Versa Frames
  • Bedside Tables
  • Canes (Any Adjustable)
  • Crutches
  • Gait Belts
  • Grab Bars (Any Size)
  • Knee Scooter
  • Magnifiers (Any Kind)
  • Medication Trays
  • Pill Crushers/Splitters
  • Reachers (Any Kind)
  • Seat Assist
  • Shoe Horns
  • Sock Aids
  • Walkers (Any Kind)
  • Wheelchairs (Any Size)
  • Wrist/Knee Brace

Disposables Accepted and Available

  • Incontinent Supplies (Pads, Liners, Barrier Cream)
  • Non-Expired Liquid Supplements
  • Adult Pull-ups (Any Size)
  • Taped Briefs (Any Size)
  • Wipes/Gloves

We do NOT accept the following items:

  • Air-Fluidized Beds and Other Supported Surfaces
  • Blood Sugar Monitors or Test Strips
  • Catheters or Catheter Supplies
  • Cloth or reusable incontinent pads
  • Commodes
  • Creams and/or lotions that are opened/expired
  • Feeding Tubes & Supplies
  • Infusion Pumps & Supplies
  • Medication of any kind (including over the counter)
  • Nebulizers & Nebulizer Medication
  • Oxygen Equipment & Accessories
  • Similac or other brands of Baby Formula
  • Sleep Apnea Machines
  • Toilet Risers
  • Traction Equipment

The following Durable Medical Equipment may be accepted; coordination with Loan Closet Coordinator is required:

  • Hospital Beds
  • Hoyer Lifts
  • Lift Chairs
  • Power Chairs
  • Sit to Stands
Services

Michigan Medicare Assistance Program (MMAP)

Managed through the state’s sixteen Area Agencies on Aging, MMAP is designed to educate, counsel, and empower older adults and individuals with disabilities to make informed benefit decisions. The program is free, unbiased and staffed with trained volunteers to help navigate the benefit options that include:

  • Medicare Part A & B
  • Medicare Prescription Drug Plans (Part D)
  • Medicare supplemental insurance
  • Applying for Medicaid or a Medicare Savings program
  • Exploring options for long-term care
  • Medicare Advantage options
  • Helping to report Medicare or Medicaid fraud and abuse
  • Other issues of importance to people in Medicare, their families, and caregivers

We are offering a Medicare 101 free session on June 20th. Click Medicare 101 June 20, 2023 for more information.

 

Medicare open enrollment runs from October 15 – December 7. Call a local MMAP office to schedule an in-person or phone appointment in your area:

Grand Haven 616-842-9210

Holland 616-355-5118

Muskegon 231-733-3572

Oceana 231-733-3572

For additional benefit information visit: medicare.gov

Want to Volunteer?

MMAP is staffed by highly trained volunteers. We have a variety of opportunities that require additional volunteers. To learn more about becoming a MMAP volunteer visit, mmapinc.org or contact a MMAP Counselor at 231-733-3572 or 1-800-803-7174.

Be Aware of Scams

There are a variety of scam telephone calls directed at older adults that impersonate Medicare, Medicaid, Social Security and benefit programs. DO NOT give personal information to these callers. Please report these incidences to the MMAP office at 231-733-3572 or 1-800-803-7174, or the Office of Inspector General Fraud Hotline at 1-800-447-8477.

MMAP is a free service which is funded by grants from the U.S. Department of Health & Human Services – the Administration for Community Living, the Michigan Department of Health and Human Services, and the Michigan ACLS Bureau. MMAP does not receive funding from, nor is it affiliated with, any insurance companies.

Services

Long Term Care Ombudsman Program

The Michigan Long Term Care Ombudsman Program was created in 1972 to improve the quality of care and quality of life experienced by individuals that live in licensed long term care facilities (nursing homes, homes for the aged/assisted living facilities and adult foster care homes).

The Ombudsman serves as an advocate for those who reside in a long term care facility and is guided by a resident’s or their family’s concerns. The service is strictly confidential and funded by federal and state funds. There is no cost to the resident or their family.

To contact an Ombudsman for Muskegon, Oceana, and Ottawa counties, contact:

Phone: 231-327-3199
Email: [email protected]

For more information on the Ombudsman program, call toll free 866-485-9393 or visit mltcop.org

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