Services

As an Area Agency on Aging, Senior Resources strives to be the comprehensive source that meets the needs of older adults. In addition to care services, we offer services that aid in everyday living, assist with senior benefit programs, and support those living in long-term care facilities.

Medical Loan Closet

Please note changes: Senior Resources is no longer accepting donations of Durable Medical Equipment (DME). Instead, Renew Mobility, 1148 W. Western Ave., Unit 1204 C1, Muskegon, will be accepting donations and loaning out equipment. The last day to pick up DME through Senior Resources is Friday, April 12, at 4 p.m. Any equipment currently loaned out should be returned to Renew Mobility, or donated elsewhere. Read the Senior Resources transitions Durable Medical Equipment loan closet to Renew Mobility press release.

Contact Renew at 616-493-2620 or scan the QR code.

Renew Mobility QR code

Renew Mobility QR code

 

We offer a variety of consumable items for use by older adults in our three-county service area. Most items are donated and unfortunately, we cannot guarantee availability of any one item. To request or donate* an item, contact our Medical Loan Closet Coordinator:

Phone: 231-733-3570
Email: [email protected]

Your donations are greatly appreciated and must be made during regular Senior Resources business hours: Monday – Friday 8 a.m. to 4:00 p.m.

 

Disposables Accepted and Available

We do NOT accept the following items:

  • Incontinent Supplies (Pads, Liners, Barrier Cream)
  • Non-Expired Liquid Supplements
  • Adult Pull-ons (Any Size)
  • Taped Briefs (Any Size)
  • Wipes/Gloves
  • Catheters or Catheter Supplies
  • Cloth or reusable incontinent pads
  • Creams and/or lotions that are opened/expired
  • Similac or other brands of baby formula
Services

Michigan Medicare Assistance Program (MMAP)

Managed through the state’s sixteen Area Agencies on Aging, MMAP is designed to educate, counsel, and empower older adults and individuals with disabilities to make informed benefit decisions. The program is free, unbiased and staffed with trained volunteers to help navigate the benefit options that include:

  • Medicare Part A & B
  • Medicare Prescription Drug Plans (Part D)
  • Medicare supplemental insurance
  • Applying for Medicaid or a Medicare Savings program
  • Exploring options for long-term care
  • Medicare Advantage options
  • Helping to report Medicare or Medicaid fraud and abuse
  • Other issues of importance to people in Medicare, their families, and caregivers

We are offering a Medicare 101 free session. Click here for more information: Medicare 101 – Jan 2024

 

Medicare open enrollment runs from October 15 – December 7. Call a local MMAP office to schedule an in-person or phone appointment in your area:

Grand Haven 616-842-9210

Holland 616-355-5118

Muskegon 231-733-3572

Oceana 231-733-3572

For additional benefit information visit: medicare.gov

Want to Volunteer?

MMAP is staffed by highly trained volunteers. We have a variety of opportunities that require additional volunteers. To learn more about becoming a MMAP volunteer visit, mmapinc.org or contact a MMAP Counselor at 231-733-3572 or 1-800-803-7174.

Be Aware of Scams

There are a variety of scam telephone calls directed at older adults that impersonate Medicare, Medicaid, Social Security and benefit programs. DO NOT give personal information to these callers. Please report these incidences to the MMAP office at 231-733-3572 or 1-800-803-7174, or the Office of Inspector General Fraud Hotline at 1-800-447-8477.

MMAP is a free service which is funded by grants from the U.S. Department of Health & Human Services – the Administration for Community Living, the Michigan Department of Health and Human Services, the Michigan ACLS Bureau, and the Muskegon County Senior Millage. MMAP does not receive funding from, nor is it affiliated with, any insurance companies.

Services

Long Term Care Ombudsman Program

The Michigan Long Term Care Ombudsman Program was created in 1972 to improve the quality of care and quality of life experienced by individuals that live in licensed long term care facilities (nursing homes, homes for the aged/assisted living facilities and adult foster care homes).

The Ombudsman serves as an advocate for those who reside in a long term care facility and is guided by a resident’s or their family’s concerns. The service is strictly confidential and funded by federal and state funds. There is no cost to the resident or their family.

To contact an Ombudsman for Muskegon, Oceana, and Ottawa counties, contact:

Phone: 231-327-3199
Email: [email protected]

For more information on the Ombudsman program, call toll free 866-485-9393 or visit mltcop.org

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