Medicare/Medicaid Assistance Program

Volunteer Counselors are available to address your questions on health care benefits including:

  • Medicare Part A & B
  • Medicare Prescription Drug Plans (Part D)
  • Medicare supplemental insurance
  • Applying for Medicaid or a Medicare Savings program
  • Exploring options for long-term care insurance
  • Medicare Advantage options
  • Helping to report Medicare or Medicaid fraud and abuse
  • Other issues of importance to people in Medicare, their families and caregivers

For more info visit:

Medicare open enrollment runs from October 15-December 7. Click here for more information: SHIP-SMP Medicare Minute Handout (October 2020).

MMAP Counselors

MMAP Counselor Contact

Reach a MMAP counselor in your county.

Interested in becoming a MMAP counselor?

Visit MMAP volunteer opportunities for more information!



CMS has published a document of Frequently Asked Questions (FAQs) regarding the intersection of Medicare and the Health Insurance Marketplace. The FAQs are available at the following link: The document will be updated periodically as additional FAQs are addressed.

Be Aware of Senior Scams!

A female caller with a “broken English” accent is calling wanting to verify the person’s Medicare information. She states that Medicare is sending out new cards, so she needs to be sure they have the correct information. This call seems to come from 409-574-1214. This number is not in service when you try to call them. When Googling this number it brings up over 300 complaints. All of them are about the caller stating that they are either from Social Security or Medicare and trying to collect information. Medicare is NOT sending out new cards.

Calls are coming from people stating that they are eligible for free “Medical Alert” systems. The caller states that they are a delivery service and just want to set up the delivery. Some calls have stated that a benefactor is paying for the service. None of this is true.

Click here for recent scams reported to the  Better Business Bureau.

Call the MMAP office 231-733-3572 or 1-800-803-7174 to report these situations. You can also call Medicare @ 1-800-633-4227, or the Office of Inspector General Fraud Hotline @ 1-800-447-8477.

MMAP Funding Statement


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Tanglewood Park
560 Seminole Road
Muskegon, MI 49444



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